Refund policy
Return and Refund Policy - www.michidamato.com
Dear Customer,
Welcome to www.michidamato.com, managed by Mida SRL. Our priority is to ensure your satisfaction with our products. To provide you with a worry-free shopping experience, we offer the following Return and Refund Policy.
Return Procedure:
- Return Request: To request a return, contact us within 30 days of receiving the product via email at info@michidamato.com. Please include the order number, product description, and reason for the return.
- Return Approval: After receiving your request, we will send you detailed instructions on how to proceed with the return.
- Product Return: Ensure that the product is in its original packaging and has all original tags attached.
- Inspection and Approval: Once we receive the return, we will inspect it to verify that the product is in a condition suitable for a refund.
Return Conditions:
- Products must be returned within 30 days of receipt.
- Products must be unused or undamaged.
Refund:
- Once the return is approved, we will refund the amount within 7 business days via the payment method used at the time of the order.
- Original shipping costs are non-refundable, unless the return is due to an error on our part.
- There is a 7.90 € return fee.
Product Specifications:
- Each product is accurately described on the product page on our website.
- For any questions or clarifications regarding product specifications, contact us via email at info@michidamato.com.
Customer Support:
- For further assistance or information, feel free to contact us via email at info@michidamato.com, by phone at 0805677033, or via WhatsApp at 3791231413 (customer support hours: Monday to Friday, 9 AM to 5 PM).
We hope this policy simplifies the return and refund process for you.
Thank you for choosing www.michidamato.com.
Mida SRL
Via Nicolò Putignani 78
70121 Bari
Italy
